Some COVID19 assistance resources to share with your networks

Hi everyone, 

Hope you are staying healthy and well! As we go into another dramatic week of COVID19, I just wanted to share some key assistance resources for your networks as our community struggles with the social & economic fallout of COVID19. Some of these were mentioned on the last NOHSEP/VOAD call and were asked to be shared with the group – see below.

Southeast Louisiana Legal Services Hotline:

Southeast Louisiana Legal Services has launched a toll-free civil legal help hotline to assist low-income residents of southeast Louisiana impacted by the COVID-19 Pandemic.Please call the hotline at 1-844-244-7871, Monday-Friday, from 9am-5pm.  Callers must meet financial and other requirements to receive free civil legal assistance. People who qualify will be matched with an attorney who will provide free legal help with civil legal issues, including:  Unemployment Benefits Denials; Inability to Apply for Unemployment; Wage Claim, Paid Sick Time, Family Medical Leave Act, or other Job-Related Issues; Tenant’s Rights Issues like Evictions or Lockouts; Problems with Housing Authorities or Section 8 Voucher; Landlord-Tenant Disputes; Mortgage or Foreclosure Issues; Veterans Legal Issues; Wills/Living Wills or Successions; Social Security Disability and SSI; Food Stamps Denials; Inability to Apply for Food Stamps; TANF/Welfare Issues; Medicaid Benefits Denials; Inability to Apply for Medicaid Benefits; Protective Orders for Domestic Violence Victims; and Custody/Visitation Issues related to COVID-19. Online applications are also available at

Disability Rights Louisiana Hotline:

Offering legal services for those with disabilities. If you encountering disability-related issues, please reach out to Disability Rights Louisiana by calling504-522-2337, or toll free number, 1-800-966-7705. While they are not taking walk-ins at this time, their services are still available. If you have a disability related issue or concern regarding to COVID-19, please call or email at: If you are experiencing a medical emergency, please call 911.

To  Fill Out Online Intake Form for Additional Assistance

Catholic Charities COVID Disaster Case Management Hotline:

Catholic Charities is offering assistance for benefits enrolment and can assist folks in completing: SNAP Application/Re-certification; Medicaid Application; and Benefit Enrolment Checkup For assistance, with enrolment, please contact:  Mary Smith Office (504) 861-6360 cell (504) 605-9248. You can visit Catholic Charities website here:

NOLA Ready Assistance Webpage: 

There are lots of resources around free food and meal distribution, legal support services, unemployment insurance, crisis grants, mental health hotlines, and more listed on the NOLA Ready Assistance page. Please check it out for additional information: The website is available in Spanish and Vietnamese.

Low Income Seniors & Special Medical Needs Homebound Resident Meal Delivery 

If you know of low income seniors or those who are dealing with chronic illness and are homebound and in need of meals, you can refer them to 311. Hands On New Orleans, in partnership with World Central Kitchen, are working hard to deliver meals to those low income seniors and folks with special medical needs. If your organization is already working with seniors and can support them directly, PLEASE DO SO FIRST instead of referring them to 311.

Other Food Needs: 

Please see the NOLA Ready Assistance Webpage for a list of additional food resources, such as current pantries, food distribution sites, school meals, NORD afterschool meals and more. Residents in need can also call 211 to locate the nearest Second Harvest Food Pantry is for them. There will be additional food distribution efforts in the coming weeks, coordinated by the wonderful NOLA Tree Project Team. Stay tuned for more details.

Grocery & Prescription Pick Ups

I also wanted to share that if you are hearing of vulnerable residents who need groceries delivered or prescriptions picked up, the GNO Caring Collective has stepped up and has volunteers who can assist seniors, individuals with special medical needs, and other vulnerable residents on that front. The GNO Caring Collective was formed in 2020 as response to the COVID-19 pandemic. They offer assistance with school meal delivery, laundry, grocery and supply deliveries, and limited financial assistance. For more information about them:

Diapers & Feminine Hygene Products

The Junior League of New Orleans is partnering with Second Harvest Food Bank to distribute diapers and feminine hygene products throughout the Greater New Orleans area. Click here for a list of locations for pick up. 

Financial Assistance for Hospitality Workers & Gig Economy Workers 

The following funds may be helpful resources to hospitality and gig economy workers:

United Way of Southeast Louisiana Hospitality Cares Pandemic Response Fund

Greater New Orleans Foundation Service and Hospitality Family Assistance Program

MACCNO COVID 19 Assistance for the Cultural Community  

GNOF Virtual COVID19 Townhalls for Non-Profits

GNOF is offering free webinars for non-profits to help support them through the pandemic.The webinar series, Nonprofit Essentials for Preparing for the COVID-19 Pandemic, will feature experts in the field and cover such topics as “Communication Practices, Human Resources – Supporting Staff”, Short-Term Financial Responsiveness, and Continuity of Operations. To view webinars:

In addition, I  included the COVID19 Volunteer Guidelines as that was requested during the call. As well as a summary of the CARES Act for Non-profits that I received from the FEMA 6 Region liason.

Stay well & thank you for all your incredible work these past few weeks!


Leila Darwish

Community Engagement Coordinator – NOLA Ready

New Orleans Office of Homeland Security & Emergency Preparedness

Cell: 504-250-9824


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