Updated flood recovery resources for the Aug. 5 flood

Here’s updated info about flood recovery resources for the Aug. 5 flood. All of this info and more is available at http://ready.nola.gov/incident/august-flood/recovery/. I’ll be at Friday’s Latino Forum meeting, so I can go over this in person as well. Thanks!

SBA Disaster Loans Available for Businesses and Residents

The U.S. Small Business Administration (SBA) will offer low-interest federal disaster loans to businesses of all sizes, most private nonprofit organizations, homeowners, and renters whose property was damaged or destroyed by torrential rainfall and flooding on Aug. 5.

For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture and most private nonprofit organizations of any size, SBA offers Economic Injury Disaster Loans to help meet working capital needs caused by the disaster. Economic injury assistance is available regardless of whether the business suffered any property damage. Disaster loans up to $200,000 are available to homeowners to repair or replace damaged or destroyed real estate. Homeowners and renters are eligible for up to $40,000 to repair or replace damaged or destroyed personal property, including vehicles.

Applicants can apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. Applicants can also call SBA’s Customer Service Center at (800) 659-2955or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. Individuals who are deaf or hard‑of‑hearing may call (800) 877-8339. The filing deadline to return applications for property damage is Oct. 23, 2017. The deadline to return economic injury applications is May 22, 2018. ​

Read the Disaster Loan Fact Sheet


Disaster Loan Outreach Center

Beginning Wednesday, Aug. 23 through Thursday, Sep. 14, SBA representatives will be on hand at the Disaster Loan Outreach Center to answer questions about SBA’s disaster loan program, explain the application process and help each individual complete their application. The center will be open on the days and times indicated below. No appointment is necessary.


4140 Canal St., New Orleans, LA 70119
Mondays – Thursdays, 10 a.m. – 7 p.m.
Fridays, 10 a.m. – 5 p.m.
Closed Tuesday, Aug. 29 due to severe weather and Monday, Sep. 4 for Labor Day

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Assistance for Residents and Volunteer Opportunities Available

Community organizations are our partners in preparedness and response. Link with them directly for more info on volunteer opportunities and available assistance.

American Red Cross

The Red Cross continues to work closely with local officials and partners to provide support to those affected by flooding in New Orleans this past weekend. Currently, the Red Cross is coordinating with local government to assist with damage assessment, as well as providing cleaning kits and recovery planning support to affected individuals and families. Contact the American Red Cross at 504-620-3105.

Cajun Army

If you need assistance with cleanup, sign up on the website or call Windy at 504-982-6333.

Louisiana Civil Justice Center

The Louisiana Civil Justice Center is a non-profit that provides civil legal assistance for low-income, elderly, and disaster-affected residents of Louisiana through a toll-free hotline, court-based help desks, and community legal clinics. The Louisiana Civil Justice Center can help survivors of the August 2017 flooding who need legal advice. Callers may take advantage of free legal counseling via a toll-free hotline. Counseling is offered on the following legal issues: insurance claims, landlord-tenant issues, home-repair contracts, consumer-protection matters, and replacement of legal documents destroyed in the storm.

LSU AgCenter

www.lsuagcenter.com, 504-658-2900
LSU AgCenter can provide information on flood recovery, mold, hurricane preparation, and other relevant information.

NOLA Tree Project

NOLA Tree Project can coordinate volunteers, tools, and cleaning supplies to help with cleanup activities. Contact them for volunteer opportunities or to request assistance.

Rebuilding Together New Orleans

Rebuilding Together New Orleans, a program of the PRC, helps homeowners with critical home repair services by utilizing volunteers. If your home received damage and you need help, contact the intake department at 504-581-7032. If you want to help, contact Volunteer Manager Kat at 504-636-3075or kschweitzer@prcno.org.


SBP can help homeowners whose homes were impacted by the flooding. Volunteers can assist with gutting and mold remediation. Contact Judy at JMartens@SBPUSA.org for volunteer opportunities. Homeowners in need of assistance should contact the client services department at 504-644-4639. SBP provides free resources (mold remediation, basic insurance guide, avoiding contractor fraud) for residents affected by disasters. These guides can all be accessed and downloaded from http://sbpusa.org/start-here/.

Southeast Louisiana Legal Services

504-529-1000 x223
Southeast Louisiana Legal Services can provide legal assistance to tenants who are being evicted or who are being asked to pay for repairs by their landlords due to flooding. Go to their office at 1010 Commons Monday, Wednesday or Friday from 9-3 and bring proof of income, lease, and any other important documents.

If your organization is accepting volunteers or offering services for residents affected by flooding and would like to be listed here, email lamellem@nola.gov.


Laura A. Mellem

Public Engagement Manager, NOLA Ready

New Orleans Office of Homeland Security and Emergency Preparedness

1300 Perdido Street  |  Suite 9W03  |  New Orleans, LA 70112

lamellem@nola.gov  |  504-658-8744  (o)  |  504-940-4061 (m)  |  ready.nola.gov



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